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Application Support Analyst

Hays Specialist Recruitment Limited
Posted 11 hours ago, valid for 22 days
Location

Sheffield, South Yorkshire S5 8DP

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Hays Technology is seeking an Application Support Analyst for a permanent position in the Sheffield area.
  • The role involves providing 2nd/3rd line support for various applications and systems, including Student Record System Tribal EBS.
  • Candidates should have experience supporting Microsoft SQL Server and enterprise standard databases, with a preference for those familiar with Tribal EBS.
  • The position requires excellent communication skills and the ability to handle incidents across multiple applications.
  • The salary for this role ranges from £34,000 to £40,000, with a preference for candidates having relevant experience in application support.

Your new companyHays Technology are recruiting an Application Support Analyst on a permanent basis to join a growing public sector organisation in the Sheffield area to provide 2nd/3rd line support to a variety of applications and systems.

Your new roleIn your new role, you will be implementing and supporting a wide variety of applications and systems across the organisation, whilst handling incidents and problems across 3rd party applications such as Student Record System Tribal EBS, Finance, Human Resources, and Customer Relationship Management systems. You will also be supporting applications developed in-house and will need to support new applications and tools as the business environment changes over time.

You will be analysing user requirements and introducing, supporting, and developing the various administrative, information, and business systems, whilst project planning and management for the introduction and development of software and services. You will be providing technical advice and support to users for the organisation's administrative, information and business systems.

What you'll need to succeed

  • Supporting and maintaining Microsoft or similar enterprise standard databases
  • Application support experience across various applications
  • Tribal EBS or similar systems would be ideal.
  • Microsoft SQL Server all versions, both designing and writing TSQL
  • Microsoft Web Servers and Services
  • Practical knowledge of using, maintaining and diagnosing problems with Windows server operating systems
  • Excellent communication skills are required.

What you'll get in returnThis exciting position is paying between £34,000 and £40,000 and offers an excellent work-life balance including: hybrid working, generous annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.