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IT Help Desk Manager - Sheffield - £40-50K

Senitor Associates Limited
Posted 3 days ago, valid for a month
Location

Sheffield, South Yorkshire S1 1LL, England

Salary

£50,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The IT Help Desk Manager position is available in Sheffield with a salary range of £40-50K.
  • The role requires a strong leader with experience in managing Incident and Service Request processes for both internal and external customers.
  • Candidates should have knowledge of ERP systems and experience working with cloud-based technologies such as Azure hosting and Microsoft Office.
  • The position also involves mentoring the support team and ensuring adherence to SLAs and targets.
  • Applicants should have relevant experience in IT management, although the specific number of years required is not stated.

IT Help Desk Manager - Sheffield - £40-50K

An established client of ours in the Technology sector are looking for a IT Help Desk Manager to join their internal IT department, on a permanent basis. The successful candidate will be responsible for the Incident and Service Request processes for both internal and external customers. This role will require a strong leader, with the ability to improve and build the processes around the Service Desk as the business evolves.

  • Roles & Responsibilities:
  • Responsible for the general maintenance and support of all on site IT systems and applications.
  • Knowledge of ERP systems.
  • You will provide support and act as mentor to the support team to ensure that they can perform to the best of their ability and develop with the business.
  • Working with cloud based technologies - Azure hosting, AVD, RDS and Microsoft Office technologies.
  • Ensure that IT support remains available during weekend and business hours.
  • Continually anticipating areas of improvement and development to support our ambitious growth plans.
  • Make sure the team are adhering to the SLAs/Targets.

This is an excellent opportunity for an enthusiastic and passionate IT Help Desk Manager to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now for consideration!

If you'd like more information about the role, please contact Jasmine Brady for more information on 07458160158 / email your CV to .

For more information about Senitor and the opportunities we have to offer follow us on Twitter @SenitorIT Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.