- Provide remote and on-site installation and configuration of infrastructure application, networking and end-point solutions
- Collaborative support, such as assisting the service desk and pre-sales operations when needed
- Play a crucial role in delivering top-notch IT solutions and services to our diverse client base
- Collaborate with the Project’s team to plan, establish and coordinate projects.
- Microsoft Technologies: Windows Server, Microsoft 365, Azure Remote Desktop Services, Active Directory, DNS, DHCP, etc.
- Networking: LAN, WAN, VPN, VLAN, Fortinet, Unifi, HP, Meraki, etc.
- Virtualisation: Hyper-V & VMWare.
- VoIP Systems: Experience is a plus.
- Proven track record in managing or contributing to IT projects.
- Must have at least 3 years of experience working with an MSP
- Relevant qualification within the IT sector, or similar
- Full clean driving licence
- Good customer service and communication skills
- Great team and collaboration experience
- A flexible and supportive working environment – working remotely
- Private Health Insurance
- Life insurance
- A company pension
- An employee bonus scheme