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IT Support Technician Apprentice

POSTIFY LIMITED
Posted 16 days ago, valid for 7 days
Location

Sheffield, South Yorkshire S5 8DP

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

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Sonic Summary

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  • A Managed Services Provider is seeking an apprentice to provide both remote and onsite support to their clients.
  • The role involves technical support, project work, maintenance, and upgrades across various IT solutions.
  • Key responsibilities include offering 1st line support via email and phone, troubleshooting hardware issues, and working with Microsoft technologies.
  • Candidates should possess independent skills, teamwork abilities, and good communication skills.
  • The position requires no prior experience and offers a salary of £20,000 per year.

A Managed Services Provider is looking for an apprentice to support their clients remotely as well as onsite.

Their team is very technical, & you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, & other aspects of the business.

KEY DUTIES –   

  • Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US
  • Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK)
  • Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution
  • Troubleshoot, diagnose, and fixing most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems

CANDIDATE REQUIREMENTS

  • Independent skills
  • Team work skills
  • Organisational skills
  • Good written and oral communication skills
  • Self-Motivated

Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.

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By applying, a Reed account will be created for you. Reed's Terms & Conditions and Privacy policy will apply.