IT Technician

NUlinQ LTD

Posted a day ago, valid for a month

Sheffield, South Yorkshire S1 1LL, England

£28,000 per annum

Full Time

Employee Assistance

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Sonic Summary

An IT Technician position is available in Sheffield with a salary starting from £25,000.
The role involves supporting, maintaining, and improving the desktop imaging process, as well as troubleshooting incidents using a ticketing system.
Candidates should have at least 18 months of experience in a similar role and knowledge of ticketing systems, Active Directory, and Office 365.
Additional responsibilities include installing and troubleshooting bespoke and third-party applications while collaborating with internal departments.
Benefits include an enhanced annual leave program, employee assistance, paid charity leave, a company pension, and opportunities for progression and training.

IT Technician
Sheffield
From £25k

Responsibilities:

Support, maintain, improve and upgrade the desktop imaging process.
Troubleshoot reported incidents adhering to internal SLAs using the ticketing system.
Follow documented procedures to handle open tickets and monitor queues.
Apply knowledge to identify issues and internal problems.
Collaborate with internal departments.
Install and troubleshoot bespoke and third-party applications.

Experience:
At least 18 months in a similar role desirable.
Knowledge of ticketing systems.
Active Directory
Office 365
MDT/Intune/SCCM
VoIP

Benefits & Specifics

Enhanced Annual leave programme28 days annual leave inc bank holidays
Employee Assistance Programme
Paid charity leave
Company Pension
Enhanced family benefits
Company events
Progression and training

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