Insurance Account Handler

Insurance Account Handler

Salary £35k - £45K Subject to Experience Plus Excellent Benefits

We are looking for an experienced Insurance Account Handler with a proven track record of managing commercial SME client relationships. You will ideally have proven experience working with high net worth clients and demostrate a passion for providing oustanding customer service standards. Working with a well established existing portfolio of clients, you will support both colleagues and managers in managing client requirement in a professional, knowledgable and confident manner.

The personal qualities you will have:

• You will have enthusiasm about working with our clients and delivering a great client experience.
• Motivation to deliver consistently and to high standards.
• Innovation which enables you to have a considered yet forward thinking ideas on how we can continuously improve our businesses (growth, processes).
• Personable approach in both written and verbal communication with our team, suppliers and clients alike.
• Personal self-management which enables effective organisation, time management and efficient completion of work.
• Cert CII qualified.

What you will need to know and be able to do, to a high standard:

• Minimum of 12 month previous commercial insurance experience.
• Ability to read and digest technical information and explain clearly to a client in a way which is pragmatic, appropriate and effective.
• Competent technical ability in all aspects of general insurance business.
• Good technical and administrative knowledge of dealing with claims.
• A high competence of regulatory compliance relating to the day to day handling of commercial business.
• Work with a full understanding to ensure compliance standards are met.
• Good Microsoft Office systems knowledge, including excel.
• Experience of Acturis system desired but not essential.