Merchandising Administrator

Merchandising Administrator  Sheffield  £23k - £25k  Excellent Benefits Elevation Recruitment Group is exclusively partnering with a key Manufacturing firm in Sheffield, to support them in the recruitment for a Merchandising Administrator. This role will be integral in delivering exceptional customer support and resolving customer queries. This is a brilliant opportunity to join an established and growing business.  Key Responsibilities:

• Responding to incoming calls/emails, answering general enquiries and quoting International and UK customers
• Processing International and UK Sales Orders accurately
• Purchasing and the Finance teams in connection with stock levels, production capacity and customer billing requirements to satisfy customer requirements
• Liaising with Sales Office Manager and co-ordinating order despatch by liaising with Planning, Production
• Advising customers on despatch dates & monitoring outstanding order lines and providing lead times agreed

Key Skills: 

• Proven experience as a Sales Office Administrator or in a similar administrative role
• Excellent organisational and time management skills
• Strong communication skills, both written and verbal
• Proficiency in MS Office Suite 
• Detail-oriented with a commitment to accuracy