Legal Collector

Our Sheffield based client is looking to recruit a Legal Collector to join their busy and growing team based on site (possible hybrid after probation)

Keys tasks are as below and limited to :-

• Negotiate commitments to resolve overdue accounts

• Monitor arrangements and commitments to ensure timely resolution

• Manage a case management diary system to take appropriate follow up action

• Review pre-legal debts to ensure suitability and readiness for legal proceedings

• Initiate county court legal actions for debt recovery and progress to judgement and enforcement through our in-house case management system

• Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times

• Review and rectify cases that have failed the automated legal process

• Make and receive collection telephone calls whilst maintaining a professional telephone manner

• Good team worker, but also be comfortable working alone

• An ability to work accurately and to a high quality

• Be a person of integrity and good conduct as required

• Have a strong and reliable work ethic

Skills and Experience :-

• Good IT skills - able to adapt and use new systems
• Problem solving skills - able to look for solutions and agree these with customers
• Confidence in making and receiving telephone calls
• A willingness to learn
• Clear communication capabilities - both written and verbal
• A minimum of 12 months experience in an admin role
• The ability to work to targets - earning more based on success
• Confidence to deal with a variety of people in different situations

Mon to Fri 37.5 hours, basic salary + monthly bonus

DBS and CCJ check will be required from the successful candidates.