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Would you like to be part of an online tech company that has created a digital revolution within healthcare staffing? Working as an BD Manager for an online staffing platform that directly connects healthcare professionals with service providers and shifts? Working with collaborative, passionate and driven people?
This seamless online recruitment experience offers a sophisticated matching process for healthcare service providers and healthcare professionals. Launched in 2019, they now work with over 2,000 GPs and Nurses across 130 healthcare locations in the UK, giving them exclusive access to the best healthcare service providers, shifts and rates by booking
The Role & Responsibilities
They are looking for an Business Development Manager, operating in a 360 role, to join their team in Sheffield to focus on building and growing our client portfolio of service providers and ensure they have growing pools of suitably skilled healthcare professionals - and in the correct geographical areas - to deliver the needs of our service provider clients.
- Grow the client base, by identifying target customers (both clients and candidates) and presenting the company value-proposition
- Manage the sales process end to end, resulting in the successful onboarding of clients and candidates to the platform and ultimately ensure the effective and efficient delivery of the service
- Deliver online and face to face demonstrations of the platform
- Working with stakeholders in the marketing and sales teams to improve marketing campaigns for both clients and candidates
- Updating and maintaining the CRM system for marketing and sales tracking purposes
- Build and maintain relationships with new service providers and healthcare professionals with a real focus on customer experience
- Become a Platform Champion; familiar with all aspects and functionality of the platform and comfortable to create and share short Video Guides
- Supporting with ad-hoc queries/requirements that users may present day to day
- Delivering a consistently high level of engaging customer service and support for users
- Engage with inactive healthcare professionals and assist with profile creation and onboarding
- Use feedback from our users to guide product development
- Actively contribute to the overall success of the team and reaching business targets
This role is Full Time and is based at the Sheffield HQ and flexible working is available and they have an office/home working hybrid model. Remember, flexible working means flexible to suit you and the customer’s needs. So, they don’t particularly do 9-5 (unless you want too of course!), and there are times where they might expect you to work over the weekend or outside of 'normal’ office hours.
You should also be prepared to travel to work at the office - because they love to see & collaborate as an amazing team - although flexibility means they are big fans of working from home too.
The Person
They take pride in their work and pride in the people who make up the team. They’re hard- working, innovative, and passionate about great customer service. If you’re interested in delivering fantastic customer experience - and tech savvy too - then this company is the place for you to excel. The company believe in retaining and developing their people into the business leaders of the future.
- Personable confident and excellent communication skills, highly motivated and hard working
- Enthusiastic and eager to learn
- Ability to work independently and proactively
- Natural relationship builder, networker and team player
- Ability to handle high workloads and prioritise tasks
- Process driven and high attention to detail
- Excellent organisational skills
- Tech savvy
- Previous customer success or software onboarding experience is preferable
- Experience within recruitment, the healthcare sector, or a start-up environment is advantageous but not essential
The Benefits
The office is a fun place to be. They work flexibly to make sure work fits around our people and their family commitments. They are based in central Sheffield with easy access to shops, bars, and cafes. They are in a modern building with secure parking available close by, but most people walk, ride to work or take public transport.
25 days holiday plus Bank Holidays
Company contributory pension scheme
Regular company and social outings (after the COVID lockdown)
Laptop & Mobile supplied when joining
Cycle to work scheme
Opportunity to contribute to growth in an early-stage start-up
Fun, friendly, and collaborative start-up office environment
Access to a kitchen area supplied with healthy (and not so healthy) snacks plus teas, coffees & soft drinks too
On Fridays they are not quite so healthy and order anything from pizza to noodles & burritos depending on the mood!
Along with all of that - of course - they have competitive salaries and a great bonus scheme!
BD Manager salary range from £25,000 to £28,000pa (depending on experience) plus annual bonus scheme.
