- Managing and motivating your team, inspiring colleagues to support each other to achieve individual, team and company goals.
- Training, coaching and developing Property Managers within your team.
- Undertaking 1-2-1’s and performance reviews.
- Monitoring the team’s customer service Key Performance Indicators, and running motivational morning meetings.
- Supporting and advising your team on maintenance works, end of tenancy deposits, safety certification and compliance.
- Using your lettings knowledge and experience to help colleagues with daily queries and assisting with more complex letting situations.
- Experience in residential lettings is essential
- Excellent communication skills – both written and verbal
- Good at building and maintaining relationships with customers and stakeholders across the business
- Effective in time management and managing expectations
- Naturally robust with a ‘can-do’ attitude
- Self-motivated – able to work independently whilst maintaining a role as part of our team
- Full training provided, including Team Leader development
- Excellent career progression, with opportunities across the business
- Qualifications in residential lettings
- Office Based
- Monday – Friday: 8.45 – 5.30
- Saturday 9.00 – 1.00 (1 in 5 rota)