Research, Data & Insights Manager

Elevation IT are exclusively supporting a prestigious, Sheffield based, client in their search for a Research, Data, and Insights Manager.

Sheffield - Hybrid

Salary up to £40,000 + benefits

Our client is dedicated to ensuring thy provide the best service, and their decisions are driven by robust data, research, and insights. They pride themselves on being a forward-thinking, data-centric organisation, and are looking for a passionate Research, Data, and Insights Manager to lead their efforts in leveraging data to ensure they are listening to the voices of their customers and improving strategic decision-making.

We are looking to speak with highly skilled and motivated Research, Data, and Insights Manager. In this role, you will lead the research and data functions (team of 3), transforming complex data into actionable insights that drive business performance and innovation. You will work closely with stakeholders across the organisation, helping to inform strategy, optimise performance, and improve our customer experience.

Key Duties & Responsibilities:

• Lead qualitative and quantitative research projects to identify trends, market shifts, and customer behaviour
• Analyse industry trends and competitor activity, providing actionable insights for strategic decision-making
• Translate research findings into clear, concise, and compelling reports and presentations for stakeholders
• Manage the end-to-end data process, from collection and cleansing to analysis and visualisation
• Develop and maintain dashboards, reports, and performance metrics to track KPIs and key business drivers
• Conduct advanced data analysis to uncover insights and opportunities for optimisation
• Work closely with senior leadership to support the development of data-driven business strategies
• Collaborate with cross-functional teams to ensure data and insights are integrated into all key decisions
• Identify new opportunities to leverage data for efficiency and innovation
• Lead and mentor a team of data analysts& researcher specialists
• Foster a culture of data-driven decision-making and continuous improvement across the organisation

Key skills & Experience

• Bachelor's or Master’s degree in Data Science, Business Analytics, Statistics, or related fields
• Proven experience in a data, research, or insights role, with a focus on delivering actionable business insights
• Advances Excell skills, strong knowledge of data analysis tools (e.g., SQL, Python, R) and visualisation platforms (e.g., Tableau, Power BI)
• Skilled in the use of primary and secondary quantitative and qualitative research data, sources and methodologies, you will have relevant experience analysing complex and technical research data
• Possess excellent stakeholder management skills, and the ability to think critically, you will be outcome focused and driven by a desire to create excellent customer experience

If you are passionate about data, research, and insights, and want to work in a dynamic, innovative environment, we would love to hear from you!