Housing Officer

Reed

Posted 14 hours ago, valid for 7 days

Sheffield, South Yorkshire S5 8DP

£12.93 per hour

Part Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Accommodation & Support Matching Officer

Hourly Rate: £12.93 (PAYE)
Location: Sheffield City Centre
Job Type: Full-time, Office-based

We are seeking an Accommodation & Support Matching Officer to join a leading public sector team dedicated to assisting homeless individuals in Sheffield. This role is crucial in matching vulnerable people with appropriate emergency accommodation and requires a compassionate and proactive approach.

Day-to day of the role:

Match homeless individuals with emergency accommodation options such as hotels, hostels, and supported accommodation.
Engage empathetically with vulnerable clients, understanding their needs and circumstances.
Maintain regular communication with accommodation providers to manage current placements effectively.
Update and manage the system with accurate tenant details and placement dates.
Work collaboratively within a supportive team environment to ensure seamless service delivery.

Required Skills & Qualifications:

Confidence in handling phone communications with vulnerable individuals.
Strong communication and interpersonal skills.
Proficient IT skills and the ability to quickly learn new systems.
High level of accuracy and attention to detail.
Experience in a fast-paced, customer-focused environment.
Ability to manage challenging situations and difficult customers effectively.

Benefits:

Access to a dedicated consultant who will provide ongoing support.
Secure and easy-to-use online timesheet system.
Self-service portal for managing holiday requests, payslips, and other employment documents.
Access to free training, discount clubs, healthcare options, and Reed rewards.
Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs.

This position offers a fantastic opportunity to enter the housing sector and begin a rewarding career in the public sector. If you are passionate about making a difference and possess the required skills, please apply today for an immediate interview.

Apply online today with an up-to-date CV.