Senior Housing Solutions Officer / Senior Housing Officer

• Annual Salary: £17.05 per hour
• Location: Sheffield, S1 (with some travel to other sites)
• Job Type: Full-time

We are seeking a Housing Solutions Officer to join a leading local authority in Sheffield. This role offers a fantastic opportunity to be part of a busy and exciting Housing Solutions service. The primary focus is on handling homeless applications, progressing cases within a statutory framework, and providing comprehensive housing advice and support to households experiencing homelessness as well as offer guidance to the team.

• Interview clients and undertake housing need and homelessness assessments face-to-face within statutory and policy frameworks.
• Provide advice, ongoing support, and maintain client contact.
• Support with some of the more complex housing cases
• Offer information on all available housing, support, and other related services.
• Assist clients in accessing specialist support services as required (e.g., advocacy services, tenancy support, equipment and adaptations, city-wide alarms).
• Produce and present reports, including making recommendations on any aspect of the Housing Solutions Service.
• Manage casework effectively and make appropriate decisions to prevent homelessness, hospital admissions, and delayed discharges from supported and institutional accommodation and care.
• Provide support and guidance to the team of Housing Solutions Officers

• Good understanding of the housing needs of vulnerable people.
• Knowledge of housing legislation and other laws relevant to housing advice and homelessness; experience in homelessness assessments or advice work is essential.
• Ability to meet deadlines and manage a busy workload.
• Good leadership skills
• Experience in creating and maintaining positive working relationships with staff from various agencies.
• Strong customer service experience, including dealing with difficult customers.
• Ability to work both independently and as part of a team.

• Competitive hourly rate of £17.05
• Full-time hours, Monday to Friday, 37 hours per week between 9am-5.30pm.
• Office-based role in the city centre with some travel to other sites.

To apply for this Housing Solutions Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.