Property Claims Technician

Property Claims Technician Needed!

Key Information:

Location: Cork, Ireland

Salary: up to£28k

Work Model: Hybrid (3 days in office, 2 days at home)

*During you probation period (6 months) youll be required to be in the office 4 days a week*

This is an opportunity for you to develop your career and work closely alongside experienced Loss Adjusters with a view to progressing towards becoming a Loss Adjuster.

Your responsibilities will include:

• Administer new claims and control the lifecycle of the files.
• Assist Adjusters with investigation, validation enquiries, and caseload management.
• Liaise with insured parties, insurers, brokers, and other stakeholders to ensure optimum customer service, becoming a key point of contact when needed.
• Aid in the production of technical reports for Adjusters.
• Ensure compliance with time reporting, billing, internal standards, and financial procedures (such as invoicing).
• Develop and run management information for clients and internal use, including performance and data integrity reports.
• Ensure adherence to technical, operational, data protection, and information security policies.
• Provide account management support and assist with client and business presentations.
• Attend client review meetings and participate in projects as required.
• Handle incoming telephone calls and resolve queries.

About you:

• Claims handling experience
• You must be, or be working towards becoming, CILA/III qualified
• Organised and able to self-manage workload
• Strong working knowledge of MS office applications, particularly Word, Excel, Outlook and PowerPoint
• Excellent interpersonal and communication skills
• Strong relationship management skills, with a capability of establishing good working relationships with your team, colleagues and 3rd parties
• Excellent stakeholder management with an ability to manage multiple priorities and conflicting demands
• Thrive in a high-pressured working environment
• Flexible with regards to travel which may be required as and when.

Benefits of working with my client:

• Life Assurance (Death in Service) Scheme
• Company Private Healthcare Scheme
• Pension Scheme
• 25 days holiday
• Employee Assistance Programme
• Financial support with relevant qualifications after probation period complete.