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Housing Officer

Rocasa Consulting Limited
Posted 11 days ago, valid for a month
Location

Shefford, Bedfordshire SG17, England

Salary

£210 per day

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • Rocasa Consulting is seeking an experienced Housing Officer to manage a patch of 750 properties in Hertfordshire and Central Bedfordshire.
  • The position requires a driving license and access to a car, with all mileage paid from the home address.
  • The role offers a salary of £210 per day and requires 37 hours of work per week, Monday to Friday, from 9 am to 5:30 pm.
  • Candidates should have good communication skills, general tenancy/housing management experience, and strong IT skills.
  • The successful applicant must live within the designated patch and will be responsible for delivering tailored tenancy management services and conducting home visits.

Rocasa Consultng are looking to recruit a experienced Housing Officer with cover a large patch of properties in covering Hertfordshire and Central Bedfordshire of 750 properties. You must have Driving licence and access to a car, all mileage piad from home address.

Paying £210 per day

Working Hours are 9am - 5.30pm 37 hours per week Mon - Fri

Manage handover of all tenancy management exclude income, ASB and compliance

Patch of 750

Able to provide a local presence on patch

Good communication and general tenancy/housing management experience

Good IT skills, picks up systems easily

Excellent customer service, letter writing

  • Report household repairs and any communal block repairs or health and safety concerns
  • Deliver a tenancy management service tailored to the needs of our customers, including sign ups of new tenancies, and enabling amendments to existing tenancy agreements.
  • Contribute to service improvement and resident involvement to achieve resident satisfaction with services.
  • Develop and maintain effective internal and external stakeholder relationships to ensure our customers are the heart of what we do and the service we provide is excellent.
  • Conduct home visits and tenancy reviews and visits within a customer's first year of being a tenant and beyond
  • Refer concerns of safeguarding to the relevant agencies
  • Work alongside statutory agencies to encourage tenancy sustainment

Must Live in Patch so Herts, Central Bedfordshire Area.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.