- First point of contact by phone, collecting quotes and advising customers
- Manage customer bookings
- Managing company inbox and responding to customers
- Communicating with engineers when needed
- Responsible for the collection of all outstanding debt through daily chasing and escalating bad payees to management
- Processing invoices / Data entry
- Ordering materials
- General administration to support the business
- Minimum 2 years administration experience
- Knowledge of MS office
- Basic knowledge of Sage or Quickbooks would be beneficial
- Excellent telephone manner