Branch Manager

Branch Manager
Location: South Somerset
Salary: Around 42,000 DOE, Negotiable + generous bonus
Job Type: Full-time, Permanent (44 hrs per week)

Overview:
Simon Acres Group are acting as the employment agency for this role. We are looking for an experienced and driven Branch Manager to lead the team and manage the overall operations of our branch. The ideal candidate will have a strong background in sales management, excellent leadership skills, and a commitment to delivering exceptional customer service.

Key Responsibilities:

• Oversee all aspects of branch operations, including sales, customer service, and warehouse activities.
• Lead, motivate, and manage a team of sales and warehouse staff.
• Conduct regular performance reviews and foster a positive working environment.
• Develop and implement sales strategies to meet and exceed targets.
• Identify new business opportunities and maintain strong relationships with existing customers.
• Analyse sales data and market trends to optimise sales efforts.
• Ensure the branch delivers outstanding customer service.
• Handle complex customer inquiries and resolve issues effectively.
• Promote a customer-centric culture within the branch.
• Manage inventory levels and ensure the branch is well-stocked.
• Implement and maintain health and safety standards.
• Oversee financial performance, including budgeting and cost control.
• Contribute to the development of branch goals and objectives.
• Monitor market conditions and competitor activities.
• Report regularly to senior management on branch performance and growth opportunities.

Requirements:

• Proven experience in a branch manager / assistant manager role within a merchant environment (essential).
• Some plumbing and heating knowledge would be advantageous.
• Strategic thinking and problem-solving skills.
• Proficiency with sales and inventory management systems.
• Strong financial acumen and budgeting experience.

Benefits:

• Competitive and negotiable salary.
• Opportunities for professional development and career advancement.
• Generous bonus.
• A well-established business.
• Excellent staff retention and staff satisfaction.
• Pension Scheme.

Simon Acres Group are acting as the employment agency for this Branch Manager role.