- Greet and direct visitors, ensuring they feel welcome and are assisted promptly.
- Provide them with necessary information or direct them to the appropriate person or department.
- Answer and transfer phone calls efficiently, taking messages when necessary and ensuring accurate communication.
- Handle incoming and outgoing mail and packages, sorting and distributing them to the correct recipients.
- Maintain a tidy and presentable reception area, ensuring it reflects the professional image of the company.
- Ensure accurate and timely communication within the office, relaying messages, and information promptly.
- Manage executive schedules, coordinate meetings, appointments, refreshments, and travel arrangements.
- Provide general administrative support to other departments as and when needed, including filing, data entry, customer communication.
- Handle confidential documents ensuring they remain secure.
- Assist in planning company events, meetings, special projects.
- Ensure accurate and timely communication within the office.
- A minimum of 3 years' experience in an executive support role
- Proficient in Microsoft Office Suite (Word, PowerPoint, and Excel)
- Excellent verbal and written communication skills
- Ability to multitask and prioritize tasks.
- Excellent organizational and time management skills
- Strong problem-solving ability and attention to detail
- Reliable and punctual, with a strong work ethic
- Previous experience in customer service preferred.