Back to search
This is a prime sales/account management position requiring the holder to take responsibility for all aspects of the relationship with existing customers. In addition to the commercial aspects of the business the postholder will work alongside applications engineers on existing and new business opportunities in accordance with our strategic objectives.
Key duties and responsibilities include maintenance and development of relationships with existing customers to promote customer confidence and secure improvements in volumes and margins. Travel will be necessary within this role, mainly within UK and Europe.
Benefits/Working Hours
- Mon-Thurs 08.30am 5pm
- Hybrid Working
- Flexible start/finish time
- 25 days per year + statutory bank holidays
- Company car
- Private Medical Cover
- Stakeholder pension scheme (max 10% employer contribution)
- Life assurance x 4 salary and Permanent Health Insurance (PHI) cover following qualifying period
- Subsidised Canteen
- Discounted gym membership
- Discounts across 100s of UK retailers
- Employee Assistance Programme access to tools to support mental, physical and financial wellbeing.
Key Responsibilities
- Drive growth opportunities for our business and keep DENSOs systems and forecasts up to date and accurate.
- Develop trusting relationships with a portfolio of major clients to ensure they do not turn to our competition.
- Anticipate account changes and improvements and acquire a thorough understanding of key market and customer needs and requirements.
- Have full accountability for the accounts and their growth, customer satisfaction and sustainability.
- Manage your time effectively to meet decision makers, create quotes, follow-up leads and close new business.
- Prepare and update Sales Plans and provide regular reports of progress and forecasts to internal and external stakeholders using account metrics.
- Keep up to date with industry trends and new technologies and share information with clients on possibilities to utilise DENSO products.
- Resolve issues and problems faced by customers and deal with complaints effectively to maintain trust.
- Serve as the link of communication between key customers and internal teams.
- Take full accountability for demonstrating effective activity and delivering sales performance targets.
- Accurately convey customer requirements to the business, thereby delivering best fit and accurately priced solutions.
Essential Experience
- Direct experience managing customers in market segments such as Automotive, Construction / Agriculture, and/or Material Handling
- Commercial awareness and a thorough understanding of industry trends and customer demands.
- Excellent interpersonal skills and the ability to manage cross-functional stakeholders both internally and externally.
- An ability to sell consultatively, understand and sell to value drivers.
- A proactive approach to targeting and winning new business and an understanding of selling to different buying personas.
- A proven track record of successful account management and sales budget delivery with evidence of a structured and consultative sales process.
- Exceptional networking and relationship building skills.
- Strong Microsoft 365 skills
Preferred Qualifications
- Honours degree or equivalent in relevant field.
