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We are looking for Regional Service Engineer to join our expanding Field Service team, supporting our installations throughout the UK.
Job Description:
You will be inspired by a job that challenges you to be proactive and part of a team. Customer Service is our top priority and speed of response, expertise and knowledge are critical success factors. This is a great opportunity to work with the leading supplier in the sector.
Main duties and responsibilities:-
- Provide end-to-end technical support, service and breakdown response
- Onsite technical support
- Servicing of lifts and other products
- End user training (operator level)
- Job Requirements:
- Strong experience in field engineering positions including installing and servicing bespoke lifts, integrated systems and standard equipment
- Knowledge and experience of installing and operating lifts in specialist material environments e.g. food/pharmaceuticals etc
- IT Knowledge - Microsoft Office and an understanding of drawings and specifications
- Self-motivating personality that can independently manage service territory, customer contact and company information
- Good communication and interpersonal skills and passion for excellent customer service
- Regional coverage with some UK travel sometimes necessary
