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Job Purpose
Under the direction of Colleague Services Team Leader, the role is responsible for completing administration relating to the colleague lifecycle from new starters to leavers. This role will provide a high level of customer service to a range of internal customers, ensuring relevant administration is completed in a timely manner to ensure employee records are kept up to date and colleagues are paid accurately and on time.
Job Content
- Complete all required administration in relation to the colleague life cycle including drafting letters and maintaining accurate colleague records
- Ensure the HR system is accurately maintained and workflows for all people and payroll information is managed
- Process changes to records, send and record confirmation paperwork
- Process all data relating to absence, leavers to relevant deadlines.
- Complete all calculations relating to payroll, deductions and pensions, ensuring these are accurate and making any necessary adjustments.
- Support Colleagues and Directorates with queries relating to people changes and payroll.
- Interpretation of data from HR system as and when required, producing relevant reports
- Meet relevant KPIs and SLAs
- Provide guidance and information to managers and colleagues on policies, terms and conditions and payroll where necessary.
- Carry out project work as and when required
- Ensure Council wide and job specific training is completed as and when required
- Assist in training and mentoring new and existing members of the team
- Deputise for the Team Leader as and when required
- Support the improvements of systems and process where appropriate
- Any other reasonable task required by the Council
