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Technical Support

First Recruitment Services
Posted 8 hours ago, valid for 23 days
Location

Shoreham-By-Sea, West Sussex BN43 5JE

Contract type

Full Time

Retirement Plan

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking a Technical Support Specialist for a software company located in Shoreham.
  • The role involves managing the service desk and providing day-to-day support, ideally requiring experience with AWS systems and PostgreSQL databases.
  • Key responsibilities include troubleshooting support cases, managing patching and endpoint security, and supporting cybersecurity initiatives.
  • Candidates should have knowledge of SQL, experience with Unix commands, and strong communication skills, with AWS experience being preferred but not essential.
  • This full-time position offers a salary ranging from £25,000 to £35,000 based on experience, along with benefits like 25 days of annual leave and a company pension scheme.

We are recruiting for a Technical Support Specialist to join a software company based in Shoreham. You will be assisting with the day-to-day management and provide support to the service desk. Ideally you will have previous knowledge or experience with AWS systems, PostgreSQL databases and an understanding of Active Directory and patch management.

As a Technical Support Specialist, your key responsibilities will include:

  • Troubleshooting and resolving support cases
  • Managing patching and endpoint security
  • Server migrations
  • Supporting cybersecurity initiatives

Requirements:

  • Knowledge of SQL Language and using PostgreSQL tools
  • Experience with AWS Systems (Preferred but not essential)
  • Strong communication skills both written and verbally
  • Experience with Unix Commands
  • Familiarity with SSL certificates (Preferred but not essential)

Benefits:

  • 25 days annual leave + a day off on your birthday
  • Company pension scheme
  • Professional Learning and Development courses

This is a full time permanent position working Monday to Friday 9am to 5:30pm. This role is office based in Shoreham and paying a salary between £25,000 up to £35,000 dependent on experience.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.