HR Team Leader

Team Leader – Absence & Wellbeing

Are you passionate about creating a supportive workplace environment and leading a team to make a real difference?

We are seeking a proactive and experienced Team Leader – Absence & Wellbeing to join our HR team. This role offers the opportunity to lead and develop a small team of HR professionals, ensuring efficient management of absence and well-being cases while fostering a positive and productive work culture.

Purpose of the Role

You will deliver a high-quality, legally compliant HR telephone advice service. You will focus on absence and well-being management, building capability within your team, and driving effective case resolution that balances business needs with colleague support.

Key Responsibilities

• Lead and motivate the Absence & Wellbeing team, ensuring accurate and consistent HR advice aligned with policies and legal requirements.
• Oversee team operations, including case management, productivity monitoring, and SLA adherence.
• Provide coaching, conduct 1:1 reviews, and identify development opportunities for team members.
• Use MI data to identify trends and implement proactive wellbeing campaigns.
• Offer pragmatic HR advice and coach managers on people management and decision-making.
• Manage HR-related projects and assignments as directed by the HR Advisory Services Manager.

What We're Looking For

• Proven experience managing a diverse team in a fast-paced environment.
• Strong working knowledge of employment law and HR best practices.
• Ideally CIPD qualified (minimum Level 5).
• At least 4 years’ experience in an HR advisory role, handling complex cases and providing practical solutions.
• Excellent communication, leadership, and coaching skills with a focus on capability building.
• Ability to work flexibly and effectively under deadlines in a dynamic environment.

Make a difference in your career by joining a company where your contributions are valued, and you’ll have the opportunity to grow and develop professionally.

Apply today to join our team and lead the way in absence and well-being management!

Hybrid opportunity - 1 day from home

Based in Deeside 

Outstanding benefits 

Salary - competitive 

New Ventures Recruitment is an equal-opportunity employer and is acting as a recruitment agency in relation to this vacancy