Audio PA

Gap Personnel (operating as an employment business) are recruiting for our client based in Shrewsbury for an Audio PA on a temporary to permanent basis.

This role is supporting the Managing Director within the business.

Hours:

Monday - Friday 9am - 5pm (35 hours per week)

Salary

£13.46 per hour

Description and key responsibilities as an Audio PA:

• Prioritise all client communication and ensure it is actioned in a timely way and in accordance with company procedures
• Give PA support to the MD in the form of conveying telephone messages and email correspondence to him whilst out of the office.
• Actioning emails and responding to the same and finding out necessary information.
• Maintain electronic and paper diary for MD and taking full details of the appointment to include name, address and contact details.
• Sending emails on behalf of MD whether it be via dictation or message received over the phone.
• Doing digital dictation for MD for his client renewal letters, emails and also file notes etc.
• Processing Premium Payments on our Platforms
• Occasionally collating and formulating documentation in respect of claims etc.
• Maintaining Reception duties and Meet & Greet when clients/suppliers come into the office.
• Organising Cleaning Company
• Maintaining printing/photocopier Contract/Franking Machine
• Ordering of stationery to include kitchen items
• Utility Contracts and Meter Readings
• Maintaining housekeeping of the office
• Liaising with the staff on behalf of the MD
• Maintain all electronic and paper files in accordance with company standards (which should be fully compliant with FCA)
• Maintain files and records in accordance with the company’s requirements
• Maintain accurate and up to date computer records - customer data, internal records and such like
• Develop and maintain a professional working relationship with all clients and ensure expert advice in all areas of business
• Conduct all aspects of account handling for clients including new business, technical preparation, renewals, mid-term adjustments and claims
• Ensure any bad debt queries are dealt with efficiently and in line with company procedures
• Achieve and maintain a high level of customer service and promote exceptional customer care standards at all time.
• Organising and booking of Shows
• Organising Caterers etc.
• Occasionally organising personal items for the MD
• Organising Calendars and sending out to Clients.
• Any other tasks commensurate with this post.
• Taking the post daily
• Organising files for MD’s visits the next day

Qualifications and skills required as an Audio PA:

• Previous experience within audio & digital dictation - Essential
• Experience with Acturis - desirable
• Experience working as a PA - Essential
• Insurance knowledge - desirable

What we give you:

• Continuous recruitment support
• Guidance on CV and interview skills

If you are interested in applying for this vacancy as an Audio PA please apply NOW!

If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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