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Gap Personnel (operating as an employment business) are currently recruiting for a Claims Handler for our client based in Shrewsbury on a permanent basis. This role is suited to someone that has a minimum of two years experience, working within various claims industries.
Monday - Friday
9am - 5pm (1 hour lunch)
Pay
£30,000 - £34,000 per annum dependent on experience
Description and key responsibilities as a Claims Handler:
- Assist clients with enquiries relating to claims, either by direct involvement with the insurer concerned, or providing contact names and telephone numbers for clients own direct contact
- Ensuring claims are processed efficiently and correctly by working closely with insurers, loss adjusters, solicitors, brokers, claimants or their representatives, and relevant departments
- Chase outstanding claims regularly as appropriate
- Ensure payments received on behalf of customers are passed promptly to the customers in respect of their settlement
- Achieve and maintain a high level of customer service and promote exceptional customer care at all times
- Supervise claims handlers and provide guidance and support as needed
- Review and evaluate claims to ensure accuracy and compliance with policies and regulations
- Develop and implement policies and procedures to improve efficiency and quality of claims processing
- Communicate with clients, loss adjusters and claim handlers to manage claims effectively
- Identify and resolve challenges and issues related to claims processing and conclude satisfactory settlement.
Qualifications and skills required as a Claims Handler:
- Minimum of 2 years; experience with a Claims Role
- Strong leadership, organizational, and communication skills
- Excellent analytical and problem-solving abilities
- Detail-oriented and able to manage multiple priorities
- Proficient in Microsoft Office and claims management software (Acturis)
What we give you:
- Continuous recruitment support
- Guidance on CV and interview skills
If you are interested in applying for this vacancy of a Claims Handler please apply NOW!
If this role is permanent, gap personnel is operating as the employment agency. If this job is a temporary role, gap personnel is operating as the employment business. gap personnel is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
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