Clerical Officer

Belmont Recruitment are currently looking for Clerical Officers to wok with a Shropshire-based NHS Trust on temporary 12 week assignments. There are several posts available with flexible working hours between 8am – 6pm.

Main Duties:

• To provide Admission and/or Reception Duties in various clinical areas.
• To use the Trust’s Patient Administration System (PAS) SEMA, within all areas of Health Records and Patient Access.
• Responsible for the provision of a comprehensive day to day health library service for case notes including x-rays at Telford.
• To operate and maintain an efficient and effective planning service for inpatient and outpatient appointment booking, according to the requirements of clinical priority, local and national guidelines, taking note of clinical priority, long waits, case mix, equipment required by theatres, ward requirements and surgeon present for list.
• Develop and maintain effective communication skills to ensure a high-quality service is provided when liaising with patients, GP’s and all other internal and external contacts to ensure patient’s appointments are appropriately made and that clinics run efficiently.
• Ensure that when handling patient information, or discussing patient needs, confidentiality guidelines are strictly adhered to at all times.

Essential Criteria:

• Minimum of 3 GCSE’s (Grades 9 – 4) or equivalent including Maths and English (or equivalent qualifications/experience).
• Administrative experience.
• Experience of working with software programmes.
• Experience of dealing with patients/experience in a customer-facing environment.
• Excellent keyboard skills.
• Excellent telephone manner.
• Computer literate with IT skills e.g. use of Microsoft Office.

If this post is of interest, please apply with your up to date CV.