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SN6
Permanent
26,000 - 30,000
Network IT a looking for a Service Desk Analyst for one of our clients. This role is based in Shrivenham. The role is to join a flourishing organisation that are looking to expand their Service Desk Team. This role would be great for anyone that has hands on experience on experience of working in on a Service Desk hat enjoys engaging with clients and customers. This role is a Shift based role and covers days, nights, and weekends.
Key Responsibilities
- Excellent customer Service communication skills (both verbal & written)
- Ability to obtain Government Security Clearance (SC) with no restrictions.
- IT support skills
- Microsoft Office suite
- Windows 10 and Microsoft Server (Apply online only)
- Active Directory and User Account management
- General knowledge of basic software installation and network hardware (Desirable)
- General knowledge of desktop computing
- Ability to troubleshoot technical support issues
A full JD is available upon request
