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Account Manager
I am looking for an experienced Account Manager to join my client based in Sidcup in the New Year. The main purpose of the role is to drive key accounts within a designated market, using effective planning, negotiation and problem solving skills to provide an excellent customer experience and give accurate forecasting and consistent achievement of the client's revenue targets.
Account Manager Responsibilities:
- Build an excellent rapport with all key customers.
- Deliver revenue against Quarterly outlooking, by forecasting numbers with the Sales, Production, and Logistics teams to ensure Revenue and Material Margin outlooks are accurate, and any issues are highlighted early in order to react.
- Actively looking to upsell and chase orders to meet revenue targets.
- Sell available manufacturing capacity to relevant customers within your key audience.
- Liaise closely with External Sales counterpart, attending some trade shows and customer meetings.
- Ensure that stocking levels are appropriate and that stock is sold regularly to avoid overstocking. Check that set levels are correct for forthcoming anticipated sales.
- Provide excellent customer service at all times, collaborating with the customer to solve problems and manage expectations.
- Chase payment of unpaid invoices with key customers as part of regular contact process.
- Scheduling of work within existing guidelines, collaborating with colleagues to ensure that the best fit of work is sent to the plant.
- Maintain regular contact with customers to make sure that all their needs are anticipated and that revenue levels can be accurately predicted.
- Awareness of conversion costs and margin levels to assist in decision making process.
- Ensure shipping documentation and export management is carried out to the highest standard and kept in order in close conjunction with the Warehouse team.
- Process invoices once goods are despatched.
This role is offering an annual salary between 40-43k depending on experience.
Please note; due to the high level of applicants we are not able to respond to unsuccessful candidates, and if you have not been contacted within seven days assume you have not been selected on this occasion.
Zoom Recruitment Services Ltd is a specialist agency supplying permanent, temporary and contractual staff within Commercial, Logistical, Industrial and Technical sectors. We are also accredited members of the Recruitment and Employment Confederation (REC) and follow professional and ethical working procedures.
