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- Engaging with clients to determine their technology requirements
- Working with clients to deliver projects to a defined scope, quality, cost and timescale for outcome success.
- Clarifying client system specifications, understanding working practices and the nature of the customers’ business.
- Working at customer sites, liaising with staff at all levels within their organisation - good stakeholder management is therefore a pre-requisite.
- Developing new technologies and then implementing these.
- Presenting solutions in clear and consistent written or oral reports using Word, Excel and PowerPoint.
- Designing, testing, installing and monitoring systems during the Project phase
- Preparing documentation and presenting progress reports to customers following implementation.
- Strong capabilities in M365 and Azure is a must have
- Recent experience of Intune/Autopilot is a must have
- Basic knowledge of Power Automate (Power Apps, Power BI) is a must have
- Virtualisation (Microsoft Hyper-V / VMware) / Failover Clustering is a must have
- Exchange Server / Office 365 and associated e-mail protocols is a must have
- RDS/Terminal Server
- Active Directory, DFS, Security, GPO
- PowerShell
- TCP/IP, DNS, DHCP, VPN
- Storage including SAN, NAS, SCSI, iSCSI and Fibre Channel
- Firewall configuration / troubleshooting (Checkpoint/ WatchGuard / PFSense)
- Layer 3 switch configuration (HP Procure / Dell)
- Experience of Security would be an advantage (CISSP/CISM or equivalent)
- Salary - £40,000 to £50,000 (circa)
- Holiday entitlement which increased over years of service.
- Training budget/certification (Microsoft Partner).
- Flexible Working / Work from Home
- Overtime + On-Call allowance (10k-15k in some cases).
