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Our client is a multi-award-winning family business based close to Skegness. Due to further expansion an opportunity has arisen for an account manager to join their team. You will manage a long term, trusting relationships with key customers. You will be responsible for handling existing customer relationships whilst looking to grow and develop new opportunities.
Duties to include:
- Build and maintain strong relationships with key customers to achieve long-term partnerships
- Work with internal and external stakeholders to deliver excellent customer service and drive efficiency, adapting services and products to meet customer and business needs
- Regular face-to-face meetings with customers
- Organise and lead annual strategy meetings with key contacts
- Identify short and long term opportunities to develop and implement plans to maximise the sales opportunities
- Develop and deliver customer specific account plans
- Deliver accurate monthly value and volume forecasts by products and consult with the Supply Chain on specific requests and issues
- Report on account EPOS weekly, identifying key areas for action and development
- Collaborating closely with internal & external stakeholders to optimise costs and ensure alignment on business strategy
- Implement and manage the appropriate trading terms and price changes within the company contracts
- Maintain accurate customer records, keeping track of any contract updates and renewals.
- Work with the Sales Director on annual budgeting
About you:
- Experience of negotiating with customers and demonstrating excellent written and verbal communication skills at all levels
- Strong, enthusiastic collaborator who is focused on achieving the best outcomes for the business
- Demonstrates ownership and responsibility for full achievement of all objectives with integrity and respect
- Competent in Excel and efficient in using PowerPoint and Microsoft Teams.
- Numerate and analytical skills
- Good critical thinking skills
- FMCG experience
- Effective in your approach and delivery
If you are passionate about building relationships and driving success in a fast-paced environment, we encourage you to apply for this exciting opportunity as a National Account professional.
