Account Manager

Are you an experienced Account Manager searching for a fresh and rewarding challenge?

Our well established client are looking for a account manager, due to continued growth they have an exciting opportunity to join a dynamic and award-winning family business. As they continue to expand, they are looking for someone to build and maintain strong, long-term relationships with a key customer, while also supporting other clients when needed. This role will involve managing existing accounts, ensuring excellent service, and identifying opportunities for further growth and development.

Key Responsibilities:

• Build and maintain strong, long-lasting relationships with key customers to support long-term partnerships.
• Collaborate with internal and external stakeholders to deliver exceptional customer service, adapting products and services to align with customer needs and business goals.
• Conduct regular in-person meetings with customers to foster communication and trust.
• Lead annual strategy sessions with key clients to outline goals and plans.
• Identify and pursue both short- and long-term opportunities to drive growth and maximise sales potential.
• Develop and implement tailored account plans for each customer.
• Deliver precise monthly forecasts on sales volume and value by product and work closely with the Supply Chain team to address specific requests.
• Analyse account EPOS data weekly to identify action points and areas for improvement.
• Align closely with stakeholders to optimise costs and ensure the business strategy is effectively executed.
• Manage trading terms and implement price changes in line with company contracts.
• Maintain accurate and up-to-date customer records, including contract updates and renewals.
• Support the Sales Director with the preparation of annual budgets.

Your Skills and Experience:

• Experience of negotiating with customers and demonstrating excellent written and verbal communication skills at all levels
• Strong, enthusiastic collaborator who is focused on achieving the best outcomes for the business
• Demonstrates ownership and responsibility for full achievement of all objectives with integrity and respect
• Competent in Excel and efficient in using PowerPoint and Microsoft Teams.
• Numerate and analytical skills
• Good critical thinking skills
• Ideally FMCG experience
• Self-motivating and flexible
• Effective in their approach and delivery
• Extensive experience handling key retail accounts and driving business growth

For more information on this role please contact me Lily on (phone number removed).

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

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