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- Do you enjoy building rapport with customers?
- Are you great at listening, asking questions to understand needs, and finding solutions?
- Do you love achieving sales, winning new business and exceeding targets?
- Are you polite, professional, positive, and confident?
- Does a sales role with no evening or weekend work sound ideal?
- Calling our business customers to build and enhance customer relationships.
- Matching our products to customers’ needs through cross-selling.
- Providing quotations and ordering the services for our customers.
- There are varied campaigns and targets and a mixture of cold calling, warm calling and solution selling, following up on leads, and negotiating to close deals.
- You’ll develop a pipeline of short term and long-term prospects.
- There’ll be KPIs for you to achieve both personally and for the business.
- Working as one team, taking ownership of queries, following up on all leads to ensure they’re quoted promptly and accurately.
- Outbound Telesales experience is essential. A proven track record of longevity too – someone with integrity who wants to build a career with us.
- To learn product and pricing information to match the right product to the customer’s need.
- Building great business relations is key – being polite, articulate, and being able to think on your feet to provide the best solutions.
- You’ll need to be organised, determined, resilient and self-motivated, with a passion for customer care and the competitive nature required to be successful.
- Experience with Microsoft packages and using a CRM are required, as we use multiple systems to provide the best service.
- As the role is office based you will need to live locally to Skelmersdale (WN8 9RD).
- A good salary of £27,000 with OTE £38,700 in a permanent full-time position.
- Great working hours Monday to Friday (37.5 hours).
- No weekend or evening working.
- Training opportunities within the business to expand your skills including NVQs. We offer accredited ILM training through external and in-house training.
- Free parking onsite that will save you a fortune.
- Amazing employee discounts c.£1,000 p.a. with major supermarkets and retailers.
- 31 days holiday (inclusive of bank holidays), plus a ‘Buy and Sell’ holiday scheme.
- Other benefits such as improved parental and paternity leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more…
