NMC Cyber Detect Service Lead

Join Police Digital Service as NMC Cyber Detect Service Lead

£60,000 - £65,000

About Police Digital Service

Police Digital Service strives to be the go-to partner for technology developments and programmes across UK policing.

The National Management Centre (NMC) is part of Police Digital Service and provides visibility and control of information risks for policing. It supports the 24x7x365 nature of police operations, providing a threat detection and response capability for digital services before, during and after cyber-attacks, enabling stakeholders to understand and proactively manage risk across the technology estate at both the national and force level.

Key Responsibilities

• Accountable for the Detect activities within the NMC as well as any issues concerning quality and delivery of the service.
• Engagement with all aspects of the NMC to ensure efficient and robust service delivery.
• Responsible for the value and efficiency of the service and of the team working within it.
• Accountable for the evolution and development of the PM service with regards to continuously improve in respect of People, Processes and Technology.
• Accountable of all related documentation and processes within the PM area. e.g., playbooks/WINS etc
• Responsible for quality of the PM service, and will support and input to content evolution, content delivery and validation of content. Contribute to custom tooling design and delivery.
• To be seen as a leader in collaboratively working with other NMC services to ensure seamless integration with all other teams across the NMC, towards maximizing the outputs from the NMC.
• Engage with senior internal and external stakeholders to represent and deliver the performance and value of the Cyber Detect Team via written reports, and informal / formal presentations.

What you need to succeed in the role

Essential

• Experience working in a fast-paced operational security environment
• Experience in driving and motivating a team
• Experience working in a customer facing environment
• Experience working in a Security environment
• Experience in internal and external stakeholder management and engagement
• Excellent written and verbal communication skills
• Knowledge of various security methodologies and processes and can apply these to incident investigations
• Knowledge of commonly deployed Cyber Security tools and products
• Knowledge and hands on experience of IP networks and their key components
• Ability to apply processes to incidents and investigations
• A genuine enthusiasm and drive to work within Cyber Security, and drive improvement within the team
• Motivated and ambitious to work on your own initiative without needing direction
• Strong attention to detail
• Ability to multi-task, prioritise, and manage time effectively
• Excellent interpersonal skills and professional demeanour
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Applications
• Familiar with the use of SIEM (Security Incident and Event Management) technology, in terms of handling alerts, analysis of the data within the alert and rationale on whether escalation or closure is required. A proven capacity to mentor this ability to colleagues
• Ability to convey technical speak into plain English to contextualise the alert with recommendations if applicable
• Providing thought leadership to support the shaping of the Protective Monitoring Service, with a mind-set of moving up the value chain in terms of experience, knowledge, and skills
• Ability to create Protective Monitoring related reports for leadership team when required

Desirable

• Experience working within a Cyber Security or similar environment
• CompTIA Network+, Security+, CSA+ and/or CEH or equivalent

All applicants must be eligible for NPPV3 and SC clearances. Successful applicants will require NPPV3 clearance to have been approved before starting with PDS.

Why Join us?

• Balance is important and we want you to take time off to recharge – we offer 28 days’ annual leave plus bank holidays, rising to 30 days after 5 years of service. Holiday Purchase also available
• Flexible working hours - We trust you to do your job and we appreciate that life doesn’t always fit around a 9 to 5 workday. We operate core hours of 8 to 6, Monday to Friday (37hr week)
• We care about your well-being – we have an EAP that offers not just welfare benefits but also retail discounts
• Plan for the future – we offer an excellent pension scheme and life assurance cover
• Put your mind at rest regarding your health – offering remote GP, mental health and physiotherapy appointments via video consultation
• Family - Enhanced maternity and paternity pay along with a flexible return to work
• Community - one paid day off per year for volunteering

You can find out more here:Benefits – Police Digital Service (pds.police.uk)

Diversity, equity and inclusion

We are committed to equal opportunity for all and will not discriminate on any grounds. We encourage applications from people from the widest possible span of experience. We particularly  welcome applications from Black, Asian and Minority Ethnic (BAME) candidates and people with disabilities. 

Working Arrangements

At the NMC, you will benefit from hybrid working, getting the advantages of both face-to-face team engagement and home working. NMC employees have the opportunity to work in our modern office environment for in-person collaboration, however you will also get the opportunity to work from home 2 days a week.  

Please note that in Q3 of 2025, the NMC will be relocating to offices in the Wigan area.