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Homeless Advice & Prevention Officer
Skelmersdale
Contract
15.86 per hour
Our client is looking for an experienced Homeless Advice & Prevention Officer.
Homelessness Advice and Prevention Officer Service: Housing & Regulatory, Housing Operations, Homelessness & Private Sector Directorate: Place & To provide practical advice and assistance on housing options, securing temporary, supported and permanent accommodation and preventing homelessness by providing timely advice. Key Objectives 1 To conduct one-to-one interviews with those members of the public who approach the Council for help because they are homeless or threatened with homelessness in order to determine their housing needs.
To conduct relevant enquiries and investigations with local agencies to determine the duties owed to those who are or may become homeless and to issue a decision upon completion of those enquiries.
To assist clients wherever possible to prevent their homelessness by providing timely advice around alternative housing options or to liaise with third party agencies on the client's behalf to try and resolve any issues.
To ensure that the homelessness database is accurately maintained and cases are entered onto the system in a timely manner.
To ensure homeless cases are entered onto the Council's housing register.
To ensure that all of the Council's duties to clients are fulfilled. This will include securing temporary, supported or permanent accommodation, giving assistance to find accommodation, where necessary using the Homelessness Prevention Fund.
To produce reports as required by the Homelessness & Private Sector Housing Manager on individual cases for the purposes of statutory reviews and appeals.
To attend various meetings as required.
To assist in the implementation and administration of new initiatives and working practices as outlined in the Homelessness Strategy.
To provide and develop tenancy relations advice for those in the private rented sector, undertaking investigations and if necessary prosecuting in cases of illegal eviction and harassment.
The post holder will work directly with members of the public and ensure that all of the Council's duties to clients are fulfilled in relation to homelessness. In doing so, they will assist the Homelessness and Private Sector Team to work collaboratively across the whole organisation and with Elected Members, all levels of staff and with external partners and other organisations. Work Profile 1. Strategy To assist in the implementation and administration of new initiatives and working practices as outlined in the Homelessness Strategy.
To have a supporting role in the service plan for the Homelessness and Private Sector Team. Their role will contribute to the achievement of the Council's Corporate Plan. The post holder will assist in maintaining service quality to internal and external customers, through the effective delivery of their allocated tasks.
PLEASE ONLY apply if you have the necessary skills, experience and expertise.
The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer.
