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Customer Service AdvisorLocation: Skipton | Start Date: January 2024 | Full-Time, PermanentSalary: £12 per hourDo you thrive in a fast-paced environment and love delivering top-notch service? Are you passionate about helping people and providing tailored solutions? If so, we want to hear from you!We're recruiting for Customer Service Advisors to join a well-established, award-winning organisation that truly puts its customers at the heart of everything it does. You'll be part of a team that's committed to excellence and customer satisfaction.Your Role:As a Customer Service Advisor, you will be the first point of contact for customers, handling inbound calls and offering solutions to a range of queries. Your role will involve:Answering customer queries with professionalism and empathy, providing a seamless service experienceUsing your product knowledge to offer informed advice and relevant solutions tailored to each customerCollaborating with other teams and departments when necessary to resolve issues or escalate mattersTurning complaints into positive outcomes by addressing concerns quickly and effectivelyEnsuring every customer interaction is handled with care, understanding, and respectWhat You'll Need:To succeed in this role, you'll need:A genuine passion for customer service and helping othersExcellent communication skills, with the ability to engage with customers and colleagues alikeThe ability to work well under pressure in a fast-paced environmentA positive attitude and a strong problem-solving mindsetWhat We Offer:In return for your hard work, we offer:25 days of holiday per year, plus public holidays, with additional days after serviceA holiday trading scheme, where you can buy or sell extra daysA competitive pension scheme, to secure your futureAnnual bonus potentialSalary sacrifice options for things like cars and techAnd much more!If you're ready to make a real difference and be part of a company that values its people, apply today! We're holding immediate interviews for the right candidates.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
