Customer Service Team Member

E&M Talent Partners Ltd

Posted 3 hours ago, valid for 12 days

Skipton, North Yorkshire BD23, England

£22,000 - £23,000 per annum

Full Time

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Sonic Summary

E & M Talent Partners are seeking a Customer Service professional for a global software company in North Yorkshire.
Candidates with previous Customer Service experience are encouraged to apply, especially those with phone and email communication skills.
The role involves being the main point of contact for customers, assisting with queries and complaints, and resolving issues.
This full-time position offers hybrid working options after the probation period and emphasizes building long-term customer relationships.
Salary details are not specified, but relevant experience is required to succeed in this role.

E & M Talent Partners are delighted to be supporting a global software company in North Yorkshire who are looking to appoint an Customer Service professional to support their busy Customer Success team.

Applications will be considered from anyone with previous Customer Service experience but it will be beneficial to have had experience communicating with customers over the phone and via email.

Duties:

- Main point of contact for customers

- Assisting companies with queries, complaints

- Resolve customer issues

- Deliver high value service to drive maximum value from products and services

- Develop and build long term relationships

This is a full time position based in Skipton and hybrid working is available on completion of probation.

Please apply for an immediate detailed discussion.

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