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Our client is a social housing provider with a real focus on developing good quality affordable housing within Homelessness. We are currently working with them on a Permanent opportunity for a Supported Housing Team Leader.
The ideal candidates will have housing experience and may have experience working with vulnerable people, mental health awareness and alcohol and drugs use. This role is fully in office, offering 37.5 hours a week. Please note this role also requires a driving licence and an Enhanced DBS.
A few duties will include:
- Support development of systems, procedures and structures of the accommodation service
- Maintain effective multi-agency operational and strategic links with external agencies and commissioners
- Work collaboratively with other managers/departments and actively contribute to the implementation and delivery of services
- Take the lead on referrals, assessing the suitability of the service for prospective clients, and facilitating a welcoming move in process.
- Assist the manager in the setting and monitoring of annuals budgets, ensuring financial robustness, whilst maximising opportunities for personalised support to clients.
- Provide clear financial information to residents to promote healthy budgeting and financial inclusion, supporting the payment of accommodation costs and service charge
- Ensure staff are well trained and supported to work to their full potential, provide regular staff supervision and team meetings
- Develop a strong team spirit to provide a cohesive and consistent service
- Foster personal growth and the development of specialist skills/expertise
- Provide consistent staff cover through fair staff rotas and an adequate supply of relief workers
- Ensure there is accurate and timely recording of case and statistical information on case management system- Inform (e.g., including risk and support plans).
- Produce and monitor regular performance information reports for internal and external purposes
- Take every opportunity to involve clients in the design and delivery of services, and to provide feedback on the quality-of-service provision
- Maintain the quality of the living environment by ensuring the premises are safe, clean and in a good state of repair, rectifying any issues promptly
