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Freightserve recruitment are looking for a Air/Sea Operations Co-ordinator for a niche sector Heathrow based Freight company based in Slough area.
This role will be an integral part of our freight logistics team. Responsible for aspects of air & sea freight exports and imports and help to develop our in house freight forwarding department.
Key Duties and Responsibilities
- Coordinate and manage the full cycle of export and import shipments across multiple transport modes (air, sea).
- Completing MAWB & HAWB’s
- Negotiate rates with carriers and suppliers, ensuring the best possible prices and service levels.
- Provide accurate quotations and pricing for shipments.
- Organise and arrange collections and deliveries
- Handle all necessary documentation for customs clearance, compliance, and shipment tracking.
- Liaise with clients, carriers, and overseas agents to ensure smooth and timely delivery of goods.
- Arranging A-Z of export shipments globally
- Creating job file on in house system, keeping accurate and detailed records
- Develop effective relationships with customers and suppliers for an effective and efficient service and communicating with clients regarding their shipment progress
- Sending proof of exports/imports to clients
- Support and cover import processes
- Communicating with sales and operations team throughout the day
- Provide administration assistance to team
- Provide assistance throughout the business as and when required
- Answering phones
Experience/Skills required
- 2+ years of experience in multimodal freight forwarding, with a focus on both export and imports
- Strong understanding of customs procedures and international shipping regulations.
- Excellent communication and negotiation skills.
- Ability to manage multiple shipments and deadlines simultaneously.
- Operational and sales (business development) experience is an advantage
- Excellent attention to detail and high level of accuracy
- ASM Sequioa and CDS knowledge
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
