I am currently recruiting for a Local Authority who seek a seasoned Business Analyst for a large Target Operating Model Project (TOM).Requirements:- 2-3 times per week on site in Slough- Ideally an APMP or Prince2 qualification- Local Authority and Complex organisation background- Vast experience in facilitating new TOMOverview:The role will proactively work across the Council in implementing the key design principals of prevention and reduction of demand through customer/community enabling, automation of processes, improved access to services and information for customers, earliest possible resolution of customer enquiries and a streamlined & efficient approach with common technology, processes and roles.Supporting operational leads to develop end-to-end process reviews and redesign processes that lead to easier customer journeys; utilise technology to allow residents to "self-serve"; capture data that will help us improve services further; and drive out demonstrable and measurable efficiencies. Critical to these end-to-end reviews will be to model and promote a "One Council" view, ensuring that dependencies with other functions/processes are recognised.If you would like to discuss this in more detail, please send your CV through to
Back to searchBusiness Analyst- Target Operating Model
Investigo
Posted 8 hours ago, valid for 21 days
Slough, Berkshire SL13XX, England
£38,000 - £45,600 per annum
Full Time
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Sonic Summary
- The Local Authority is seeking an experienced Business Analyst for a significant Target Operating Model Project (TOM).
- Candidates should have 5+ years of relevant experience and ideally hold an APMP or Prince2 qualification.
- The role requires being on-site in Slough 2-3 times per week and involves working across various Council departments.
- Key responsibilities include facilitating new TOM, improving customer journeys, and implementing technology for self-service and data capture.
- The salary for this position is competitive and commensurate with experience.
