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- Responsible for the successful day-to-day management of your site/s, including all aspects of sales and operations, with an expectation to travel between sites as required.
- Deliver and exceed the site's commercial targets and key metrics. Driving income, managing expenditure and achieving high-yielding NOI (Net Operating Income).
- Line management responsibility of Assistant Business Centre Manager and Maintenance Operative.
- Responsible for the successful day-to-day operation of your site/s
- Drive revenue by delivering new sales and enhancing ancillary income streams
- Ensure all customers’ needs are met through the customer journey and sales process
- Establish and maintain solid relationships with key partners, brokers, agents & local authorities
- Supervision and communication of the maintenance, reception and administrative staff duties
- Monthly invoicing, billing and cost analysis
- Reviewing and managing your site/s P&L against budget and key objectives
- Completion of all renewals and arrears within allocated timescales
- Regular site audits with key stakeholders and daily inspections to maintain high standards
- Ensure that all company procedures and policies are adhered to
- Form collaborative relationships that can be developed into partnerships for new business
- Ensure Health & Safety procedures are adhered to, including legislative compliance & best practices
- Proven experience in a similar role within the Property industry
- Line management experience
- Able to build long-term relationships including networking, and liaising with partners and stakeholders
- Excellent communication and interpersonal skills
- Ability to manage operations, finance and sales processes
- Enthusiastic, professional and a proven self-starter who strives for exceptional standards
