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Customer Success Manager

Shift F5 Limited
Posted 8 hours ago, valid for 21 days
Location

Slough, Berkshire SL13XX, England

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Customer Success Manager in the SaaS, Tech, and Healthcare sectors, located in Berkshire, with a salary of up to £35K.
  • Candidates should ideally have a background in Account Management or Support, with experience in a similar role being beneficial.
  • The role involves strengthening client relationships, enhancing engagement, and identifying new users within existing client accounts.
  • Applicants should be high-energy individuals who enjoy client interaction, possess commercial acumen, and have a tech background, preferably from a SaaS provider.
  • This opportunity is ideal for someone looking to grow their career in a fast-growing sector, with potential for career progression as the company prepares to launch a new platform version.

Customer Success Manager - Saas / Tech / Healthcare - Berkshire - Up to £35K

*** Ideally from an Account Manager / Support background

This well known Software Business in Berkshire have a vacancy on their Customer Success team, you will be joining as a CSM & Account Manager taking on relationships across their client base, to strengthen engagement & adoption and identify new users (within your clients) who will benefit from their offering.

This is not a sales role, however, you may come from a Sales or Account Management background, or may have worked as a CSM previously.

Does this sound like you?

  • High energy and love engaging with clients
  • Comfortable working from the office
  • Natural relationship builder
  • Enthusiasm for Account Management / Customer Success / Consulting
  • You love providing a great service and finding new ways to add value to your clients
  • Upselling, commercial acumen
  • Tech background (any) ideally from a Saas provider or similar

This role is suitable from someone who is both commercially savvy and keen to grow their career in a fast-growing and recession-proof sector.

This company are on the cusp or releasing a new version of their platform, which will expand their userbase considerably and open up career progression routes. If you want for a role that offers plenty of ownership and you love problem solving and client-communication, then get in touch for more details.

Customer Success Manager - Saas / Tech / Healthcare - Berkshire - Up to £35K

For more information about Shift F5 and the opportunities we have to offer follow us on Twitter @F5_Jobs

Shift F5 Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.