Credit Controller

Credit Controller

• Job Type: Full-time – 12 month maternity contract
• Location: Datchet (Hybrid after training – 3 days in office/2 working from home
• Salary: £28000-£32000

We are seeking a proactive and diligent Credit Controller to join our finance team. The ideal candidate will have a strong background in credit control, with a focus on effective debt collection and maintaining excellent customer relations. This role requires collaboration with various departments to manage credit exposure and ensure efficient cash collection.

Day to day of the role:

• Work closely with sales teams to ensure overdue debts are collected promptly and effectively.
• Attend meetings as a representative of the Credit Control team to discuss and address problem areas.
• Collaborate with departments such as Supply Chain, AP, Business Controlling, Sales, Accounts, and IT on transactional and account handling queries related to credit matters.
• Manage own sales ledgers to ensure efficient cash collection.
• Maintain high levels of written and verbal communication with customers, including personal visits to progress account queries and collect overdue payments.
• Keep the business and customer in mind during the decision-making process.
• Ensure customer accounts are up to date, correctly maintained, and reconciled in all systems.
• Address customer price and delivery queries.
• Complete administrative tasks accurately and within monthly deadlines.
• Chase monies due at the end of the month to ensure timely payments.
• Deal with overdue accounts efficiently by making repeat phone calls and liaising with the sales force, contact centre, and Rugby.
• Perform all administrative tasks on time and accurately.

Required Skills & Qualifications:

• 2+ years of experience in a Credit Control role.
• Strong communication and negotiation skills.
• Ability to work independently and as part of a team.
• Proficiency in administrative tasks and meeting monthly deadlines.
• Desirable: Experience with SAP.

Benefits:

• Competitive salary.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.