An exciting opportunity has arisen for an experienced Senior Credit Controller to join a market leading and internationally successful organisation based in Slough in a hybrid working role. This role can also offer the successful individual the potential to develop in the future.

Responsibilities:

Communication with existing customer base regarding billing and payment activities to obtain promise of payment.
Engage in communication platform including CRM activities, customer touchpoint activities, phone interactions, emails, and additional customer communications throughout the customer life cycle.
Perform account receivable activities including cash postings and reconciliation, payment processing, collection activities in relation to past due accounts, sales tax inquiries, consolidation of accounts, and invoices and statements inquiries.
Distribution of monthly client statements and develop strong relationships with customer in order to work with them to resolve issues
Distribution of weekly debt and exposure reports to Accounts Manager and EMEA controller
Perform account receivable activities including payment processing, collection activities in relation to past due accounts, sales tax inquiries, consolidation of accounts, and invoices and statements inquiries.
Organise and attend monthly meetings with allocated Accounts Manager to discuss action to be taken for all unpaid invoices
Providing guidance for accounting provisions for specific debts as part of the year end process
Additional responsibilities that drive business results as assigned by the company leadership, including but not limited to, systematise and develop processes that improve the overall Customer Experience.
Engage in communication platform including CRM activities, customer touchpoint activities, phone interactions, emails, and additional customer communications throughout the customer life cycle.
You will interact with other staff to facilitate and execute proper account creation, shipment validations and tracking, along with general operations & administration functions.

Requirements:

(3-5) years of experience gained in a similar role in the related field including commercial collections.
Accounting knowledge in order to post daily payments received (around 10 a day)
Strong Microsoft Office (Excel) and general computer skills.
Project and time management skills.
Excellent written and verbal communications skills
Interpersonal skills - relates well to people at all levels; builds appropriate rapport; uses diplomacy and tact.

You will enjoy working in a supportive company that offers excellent career development opportunities whilst receiving competitive package including a bonus, hybrid working and car parking on site whilst working in a friendly team environment.

By applying you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.