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Customer Services Lead

Office Angels
Posted 7 days ago, valid for 10 days
Location

Slough, Berkshire SL13XX, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Services Lead position in the medical sector is based at the Head Office in Colnbrook, offering a salary of up to £12.50 per hour, equivalent to £26,000 annually.
  • This full-time role requires a proven experience in administration and strong leadership qualities, with a focus on healthcare and customer service.
  • Key responsibilities include optimizing service delivery, collaborating with pharmacy teams, and ensuring adherence to quality standards.
  • The position offers benefits such as 4 weeks of holiday, a 10% staff discount on health and beauty products, and a pension scheme.
  • Candidates should possess excellent communication skills, proficiency in Excel and Word, and the ability to work under pressure.

Customer Services Lead - Medical Sector (Temp to Perm) Location: Head Office - ColnbrookSalary: up to £12.50 per hour / £26,000 Hours: Full-time- - Monday to Friday 8.30am - 5.30pm This role is fully office based

Benefits:* Competitive salary with opportunities for progression based on training and qualifications* 4 weeks holiday plus bank holidays* 10% staff discount on health & beauty products* Pension schemeAbout the company:

Offering a comprehensive range of services within the medical sector - this family owned business prides itself on delivering exceptional care with a personal touch!

As the business continues to grow, they are looking to hire a dynamic Customer Services Lead to join their friendly team at Head Office in Colnbrook.

The Role:Are you passionate about healthcare and have a knack for leadership? We're seeking an enthusiastic and proactive Customer Services Lead to support the Head of Services and coordinate our clients customer service teams. In this pivotal role, you'll ensure that the teams meet their service targets and provide high-quality, personalised care to our patients.

Key Responsibilities:* Analyse data and solve problems to optimise service delivery* Collaborate with pharmacy teams to enhance patient experiences and promote overall health* Oversee service targets and ensure adherence to quality standards

What We're Looking For:* Proven experience in administration with strong leadership qualities* Proficiency in Excel and Word, with excellent numeracy skills* A real team player with exceptional communication and organisational skills* Ability to work under pressure, prioritise tasks, and meet tight deadlines* Excellent command of written and spoken EnglishNext StepsIf you're ready to make a difference and grow your career with a supportive and family-oriented company, we'd love to hear from you.

Apply now or contact Sylvia or Charlotte at Office Angels Staines to discuss this role.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.