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Ref: 1923
Job: Customer Service Advisor
Location: Slough
Salary: £25,000 - £27,000
Our client is looking for a Customer Service Administrator who will provide assistance to the Legal team by processing all claims and ensuring compliance of all regulatory requirements and standards.
Main Responsibilities:
- Process proposals and entering customer personal details and quote figures
- Log and issue correspondence to all letters received
- Sending correspondence within the regulatory timescales and ensuring the database is updating accordingly and in a timely manner
- Ensure Management is made aware of potential issues
- Provide a regular summary to the team
- Meet regulatory and business timescales
- Supporting the Customer Service phone line
- Monitor own performance to ensure adherence to regulatory timeframes, deadlines and procedures
Key Skills:
- Previous experience in an administrative or data entry role
- Some experience of handling business phone calls
- Good knowledge of Regulation
Please only apply if you match all of the above criteria.
S4 is acting as an agency for this role.
At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 10-15 minutes.If you are emailing your CV to us, please ensure it has your home address, telephone numbers (including your mobile) and your email address on.Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.
Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.
