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Customer Service Advisor

Reed
Posted 12 hours ago, valid for 15 days
Location

Slough, Berkshire SL13XX, England

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Reed Slough is seeking part-time Customer Service Advisors to meet a high demand in Slough and surrounding areas.
  • The role involves being the first point of contact for customers, providing service through phone, email, and live chat.
  • Candidates should have proven customer support experience and strong communication skills, with a focus on resolving inquiries efficiently.
  • The position offers a salary of £10-£12 per hour and requires prior experience in customer service or as a Client Service Representative.
  • If you're interested in a new customer service role, please apply through this advertisement.

PART TIME - Customer Service Advisors! 

Reed Slough are receiving a high demand for part time Customer Service Advisors living in Slough and the surrounding areas.

As a Customer Service Advisor, you will be the first point of contact for our customers, providing professional and friendly service via phone, email, and live chat. Your main goal will be to resolve customer inquiries efficiently while maintaining high customer satisfaction.

Key Responsibilities:

  • Respond to customer inquiries and provide solutions to their issues.
  • Maintain a deep understanding of our products and services to offer accurate information.
  • Process orders, forms, applications, and requests.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinate with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Proven customer support experience or experience as a Client Service Representative.
  • Strong phone contact handling skills and active listening.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

If you are looking for a new role in customer service please apply on this advertisement.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.