Customer Service Agent

Boutique Recruitment LTD

Posted 18 hours ago, valid for 10 days

Slough, Berkshire SL3 0FF, England

£30,000 per annum

Full Time

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Sonic Summary

The position available is for a Customer Service Agent located in Colnbrook, UK, specializing in the relocation of pets worldwide.
This role offers a salary of circa £30,000 per annum for the right candidate, with no prior air freight experience required as full training will be provided.
Candidates should possess strong communication skills, a valid car license, and a genuine love for animals, as the work environment includes pets.
Working hours are Monday to Friday from 08:30 AM to 5:30 PM, with opportunities for career progression within the company.
Ideal applicants are those who are passionate about pets and customer service, and they should be ready to contribute to a friendly and supportive team atmosphere.

Export Training Given.
Career Progression.
Pets in the Office!
Summary: Exporting Pets Worldwide
Position: Customer Service Agent
Location: Colnbrook, UK
Working Hours: Monday - Friday, 08.30 AM - 5:30 PM
Salary: Circa. £30,000 per annum for the right person

Are you a pet lover with a friendly personality? Do you have a passion for providing excellent customer service? If so, we have the perfect opportunity for you!About the company:Renowned company specialising in the relocation of pets to loving homes worldwide for families emigrating. Our office is filled with furry friends, and we pride ourselves on our commitment to their well-being and the satisfaction of our customers. We are currently seeking a dedicated Customer Service Agent to join our team and help us continue to deliver exceptional service.Key Responsibilities:

Provide top-notch customer service to clients, addressing inquiries and resolving issues related to pet exports.
Coordinate the logistics of exporting pets, ensuring all paperwork and processes are handled efficiently.
Occasionally drive the company van to drop off pets at Heathrow Airport.
Collaborate with team members to ensure seamless operations and excellent customer experiences.

Requirements:

A genuine love for animals and a friendly, approachable demeanour.
Strong communication and interpersonal skills.
A valid car license, with the ability to drive the small company van as rarely needed.
No prior air freight experience required; full training will be provided.
Excellent organisational skills and attention to detail.
Ability to work well in a team-oriented environment.

What On Offer:

Comprehensive training in all aspects of the pet export process, providing valuable air freight experience.
A supportive and pet-friendly work environment.
Competitive salary of £30,000 per annum for the right candidate.
Opportunities for growth and advancement within the company.

If you are passionate about pets and customer service, and you meet the above requirements, we would love to hear from you!Note: Due to the nature of the job, a love for animals is essential, as you will be working in an environment with pets present so no allergies, please but lots of pet cuddles.

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