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Our well-established client, based in Slough, is looking for a part-time Customer Service Representative (three days per week) to ensure the smooth and efficient running of the front desk and to deliver a first-class professional customer service to its guests. The successful candidate will be friendly and personable with a good understanding of IT systems.
- Monday - Wednesday, 9am - 5pm. Flexibility to cover holidays and sickness.
- On-site parking.
- £12 per hour
Key Responsibilities:
- Perform reception duties in an efficient, professional and courteous manner.
- Handle day-to-day front of house enquiries.
- Answer the switchboard and maintain a rapid response rate according to the agreed standards.
- Communicate with clients, suppliers and other members of staff clearly and effectively.
- Establish and maintain working relationships with co-workers, managers and the general public.
- Prepare meeting rooms and service of refreshments.
- Handle all customer/ visitor enquiries in a courteous and friendly manner. Keep the reception and common areas clean and tidy at all times.
- Order and maintain the correct amount of office supplies.
- Ensure that Health & Safety processes are adhered to.
- Handle all general admin duties.
- Participate in guest tours and become fully aware of our client's products and services.
- Be willing to get involved with selling our client's products.
Key Skills:
- Reception experience ideal
- Flexibility to cover holidays and sickness.
- Strong (written & verbal) communication and diplomatic skills.
- Flexible, self-motivated.
- Well-presented.
- Excellent customer service skills. Positive and happy attitude.
- Attention to detail and extremely well organised.
- Professional telephone manner.
- PC literate and knowledge of MS Suite.
- Excellent team player.
- Confidence to interact with a range of clients at all levels.
- The ability to multitask.
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.
