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Are you a highly organised, customer-focused professional looking for your next challenge? Our client, a leading manufacturer, is seeking a Customer Service Executive to join their team in Slough. If you thrive in a fast-paced environment and love ensuring smooth order processing and top-tier customer satisfaction, this could be the perfect role for you!
The Role:Reporting to the Logistics Manager, you will play a key role in processing customer orders, liaising with internal teams, and ensuring timely deliveries. Key responsibilities include:Processing and managing customer orders with accuracy and efficiencyKeeping customers updated on order progress and product availabilityCoordinating with production to ensure on-time deliveriesHandling customer enquiries and sending order acknowledgementsCommunicating with stakeholders to ensure up-to-date product data
The Ideal Candidate:We’re looking for a team player with a proactive mindset who enjoys problem-solving and delivering exceptional service. You should have:
- A passion for customer service and relationship building
- Strong organisational skills with the ability to prioritise effectively
- The ability to work under pressure and adapt to changing demands
- Excellent attention to detail and the ability to manage multiple systems
- Strong communication skills to liaise with customers and internal teams
- A structured, process-driven approach while thinking creatively when needed
Location: Slough
Salary: £30,000Hours: Monday-Thursday 08:30-16:30 | Friday 08:30-15:30Benefits: 25 days holiday | Up to 10.5% company pension contribution | SIP share scheme | Life assurance
If you’re looking for a role where you can make an impact and be part of a supportive team, apply today!
Apply now to join a dynamic team where your skills and enthusiasm will be valuedPlease note:As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.
