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Our client is seeking a Transport Clerk to provide a seamless and stress-free experience for both pets and their families. You will join their company in safely and compassionately transporting beloved pets across to their required locations. You will play a vital role in ensuring the smooth logistics and coordination of international pet travel. You must be over the age of 22 due to Insurance Purposes.
Key Responsibilities
- Organize and schedule international transport for pets, ensuring compliance with all regulations and timelines.
- Prepare and verify required travel documents, including health certificates, permits, and customs paperwork.
- Serve as the primary point of contact for pet owners, providing updates, answering questions, and ensuring exceptional customer service.
- Stay up to date with international pet travel regulations and ensure all procedures adhere to airline, country, and pet welfare standards.
- Work closely with airlines, veterinarians, and customs agents to coordinate every step of the pet’s journey.
- Address and resolve any logistical challenges or unforeseen issues that may arise during the transportation process.
- Maintain accurate and detailed records of all pet transport activities and client interactions.
Qualifications
- Experience: Previous experience in logistics, travel coordination, or customer service is a plus.
- A Full UK Driving Licence is mandatory.
- Education: Secondary school diploma or equivalent; additional training in animal care or logistics is advantageous.
- Skills: Strong organizational and multitasking abilities, excellent written and verbal communication skills, attention to detail and ability to manage time effectively. Proficiency in IT skills such as Microsoft Office etc.
- Knowledge: Familiarity with international travel requirements for pets is a bonus.
- Passion for Animals: A genuine love for animals and commitment to their welfare.
The role is office based, Monday to Friday from 8:30am to 5:30pm.
You will be over the age of 22 for Insurance purposes.
Salary is negotiable based on Experience.
Slough Area
